Your online reputation is crucial today, as conversations about you spread rapidly. In the past, someone might share with 10 others, who’d each tell another 10. Now, people go online and instantly reach thousands in seconds!
Online Reputation Monitoring clearly has a big impact on a company’s revenue. Have you considered the losses you could incur due to bad recommendations about your company, your services, or your products? If you haven’t, you might want to start. More and more customers are going to social media outlets and Google to let others know of bad services or products. Are you monitoring yours?
Catch the unhappy customers quickly and turn them into happy, loyal customers!
Did you know that:
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Businesses with more than 9 recent reviews see 52% more revenue, and those with 25+ reviews can see 108% more
- Consumers read an average of 10 online reviews before feeling able to trust a local business
- 40% of consumers only take into account reviews written within the past 2 weeks – up from 18% last year
- 57% of consumers will only use a business if it has 4 or more stars
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Reviews make up 16–17% of Google Local Pack ranking factors, according to local search experts, highlighting their impact on local SEO visibility
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82% of people look for bad reviews to understand a business’s weaknesses, influencing their perception
- 89% of consumers read businesses’ responses to reviews
Need assistance in monitoring and replying to reviews, good or bad. Boomerang Social is here to help you with that. Whether it is finding ways to help you ask for reviews, thanking someone for taking the time to leave a good review, or consulting on how to respond to a bad review, we are here to help. Contact Us Now
Statistics pulled from Bright Local Survey
